Refund Policy

Last Updated:

Eligibility

Refund availability depends on order status and applicable consumer protection laws for your location. We may request basic information needed to identify the order.

How to request

Email help@kryxelonshex.world with your name, contact email, and a short description. Please avoid sharing sensitive information in the message.

Timelines

We aim to respond promptly. Processing times can vary depending on payment method and verification needs.

Data handling

We process the data you provide for support and compliance. Retention is limited to what is necessary for the purpose and legal duties.